I desperately needed to do a return at the JCPenney this morning so there I was fresh and early at 8am. After pulling and tugging on the door (who the fuck locks their customers out?) I was then rudely told by an employee (Who was promtly let in???) That they don't open until 10. YOU'RE HERE AINT YOU??? So anyways while I waited for TWO HOURS I went to the starbucks inside the Target next door. Another rude ass septum wearing barista covered in inappropriate tattoos mispelling my name. And then my Hot White Chocolate Mocha with Extra Whip and Caramel was made WAY too HOT!!!! UGH!!!!! After complaining they gave me a 10$ gift card which is fine. Then I get to the JCPenney right at 10am (somehow I ended up 2nd in line, so I guess they let SOMEONE in early) I then get told I can't return my item without a recipt. THIS IS RIDICULOUS. So Now I have spent the last 2 hours calling JCP corporate trying to get the following people fired: Tasha - Did not take my return John - Did not let me in 2 hours early Steven - Let in John Frankie - Made my coffee too hot Stacie - Looked at me funny What happened to the Customer is always right?
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