Order a lyft

Driver doesn’t move for 5 minutes I message asking if they’re coming They say yes They start to drive to me They get to my street then turn around They drive in circle for 5 more minutes as I message them asking what’s happening I cancel that ride I order an uber instead Same driver Another 10 minutes pass and she finally decides to come actually get me I get in the car and ask why she took so long She says it was hard to find She has a map and exact directions to my location I die